Apple iOS

Is your organisation iOS 13 ready?

We have been testing the public iOS 13 Beta version, you might have already experienced the Beta version yourself. We were particularly interested in the new enterprise features which are here to fundamentally change how users work with their iPhone / iPad. In the document “OS & iPadOS 13 Enterprise Impact” you will discover enhancements and major new enterprise features that will probably impact your users daily, professional, life in your organisation!

Regardless whether you want to get iOS 13 public beta* now for private and test devices or wait for the final version for your organisation – likely arriving in September – beware that there are specific “Readiness Check iOS 13” for that need to be fulfilled such as:

SSL Certificate Checks

What needs to be checked?

  • All TLS server certificates must comply with new security requirements in iOS 13.

What impact can occur?

  • Connections to TLS servers violating these new requirements will fail and may cause network failures, apps to fail, and websites to not load in Safari in iOS 13.

How can Nomasis support?

  • A separate project should be planned to evaluate which internal/external systems could be affected by iOS 13 requirements.

iOS Restrictions Checks

What needs to be checked?

  • Beginning with iOS 13, certain restrictions can only be enforced for supervised devices.

What impact can occur?

  • Depends on the options that are not available anymore. Requires verification and testing.

How can Nomasis support?

  • A separate project should be planned to evaluate what the most potential restriction-issues are when updating to iOS 13.

iPadOS

iOS 13 introduces a slightly different OS specifically for iPads. iPadOS allows additional use cases for split view and extended usage of the Files app.

What needs to be checked?

  • Potential issues should be verified and tested.

What impact can occur?

  • DLP, concerning the Files app might allow unwanted options to store company data on external storage locations such as USB drives or cloud services and should be verified once a final version has been made available.
  • Usage of Safari might be different since Safari on iPadOS will be detected as a full desktop browser instead of a mobile browser. Usability of company webpages using Safari should be verified.
  • Additionally, the new usability features of iPadOS can be examined to identify new use cases for existing services and mobile workers. E.g. using iPad in docked mode using external keyboard, mouse and screen.

How can Nomasis support?

  • A separate project should be planned according to your requirements to verify and test potential issues affected by iPadOS changes.

User Enrolment

iOS 13 adds a new method to register devices with a focus on BYOD users. Apple now offers three different types of Device Enrolment methods:

  1. Device Enrolment: The new name for the way we’ve been enrolling devices for years.
  2. Automated Device Enrolment: What we usually call “DEP”.
  3. User Enrolment: This is an entirely new MDM Enrolment method introduced with iOS 13.

What needs to be checked?

  • Some of the existing features available with Device Enrolment such as:
    • Require complex alphanumeric passcodes
    • Clear device passcode

What impact can occur?

  • We expect that the current setup will not need to be changed. Usage of User Enrolment for BYOD devices could be evaluated in a separate project where the impact on usability, security and supportability should be analysed.

How can Nomasis support?

  • A separate project should be planned according to your requirements to verify and test potential issues affected by Device Enrolment changes.

Nomasis is at your disposal should you have any questions or concerns regarding “Readiness Check iOS 13”. For any additional information or questions, please don’t hesitate to contact us via phone or email.

*Nomasis doesn’t recommend Beta Software in production environment

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