Managed Operations Service
With our operation services, we ensure the smooth and secure operation of your applications and systems, regardless of whether they run in your IT infrastructure or in the cloud. We monitor daily operations, install updates, respond quickly to disruptions and ensure that your solutions function reliably at all times.
Our service-oriented approach takes the pressure off your IT team and creates transparency and stability in day-to-day operations. This allows you to concentrate on your core business while we ensure the long-term high availability of your systems.
Features
With our Operation Services, we ensure the operation of products (software and apps) from our portfolio that are operated in your IT infrastructure or in a cloud, as follows:
App Management
The Nomasis App Management Service takes care of the entire lifecycle and maintenance of your productive in-house or App Store apps and their configurations.
We support you in all matters relating to your mobile apps for iOS and Android. We take care of various tasks related to the provision and security of your apps. These include the following components:
- Checking, signing, publishing, testing and distributing your apps and app updates
- Adjusting MDM app policies as required and after prior change submission
- Supporting or taking over the renewal of certificates and provisioning profiles for your apps
- Quarterly report on the app management service
With our app management service, we ensure that your apps are always secure and functional.
Release Management
With our release management service, we ensure that your products are always up to date and that updates are carried out in a controlled, efficient and secure manner. Our aim is to integrate updates to your system or apps into the production environment while ensuring the quality, availability and IT security of your IT services.
Housekeeping
Our housekeeping service provides regular, routine maintenance tasks that are carried out to keep your IT systems, data and infrastructure efficient, secure and performing well. The aim is to ensure that your systems work efficiently and do not take up unnecessary resources.
Health Check
With our Health Check service, we carry out a systematic review and assessment of the performance and stability of your IT system, service or infrastructure. The aim of our health check is to identify potential problems at an early stage, optimise performance and ensure the availability and security of your product.
Change Management
The Change Management Service serves as a structured process for planning, controlling and implementing changes to your IT system. The aim is to implement changes to your system and apps efficiently and securely in order to ensure the stability and availability of your IT services while meeting business requirements.
Monitoring & Alerts
With our Monitoring & Alerts service, we monitor your IT system and notify the responsible parties when certain events or problems (resource shortages, malfunctions, etc.) occur. The aim is to ensure the availability, performance and security of your product or service and to respond to potential problems at an early stage before they cause critical failures.