Managed Services
We firmly believe that your business can remain in a state of complete peace of mind and efficiency while we take care of all your IT needs around your fleet of devices. This means you benefit from more time for more important tasks and more security. Our expert team is always up to date with the latest technology and knows what is important. With Managed Services, we ensure smooth, efficient IT processes so that you no longer have to worry about your IT. Relax, take a deep breath and leave the work to us. Your satisfaction and relaxation are our top priority.
Training & Business Excellence
Our service management team is your ‘single point of contact’ and is responsible for the entire coordination, service monitoring, planning and quality management of regular service tasks and service meetings. It also acts as the interface between you and Nomasis with regard to managed services.
Support
- SLA
- Incidents
- Problem Management
- Vendor Escalation
Operations
- App Management
- Release Management
- Housekeeping / Health Check
- Change Management
- Monitoring & Alerts
End User
- SLA
- Helpdesk
- Staging
- Lifecycle
Security
- Mobile SOC
- Mobile Threat Defense
- Surveillance
- Attack response
- Vulnerability Management
Service Management
The Nomasis team is constantly undergoing further training and certification in order to provide you with the best possible support in all matters relating to mobility and security. In addition, we offer training courses, master classes and workshops because we are convinced that the transfer of knowledge is a win-win situation and promotes the partnership between you and us.
Why Nomasis Managed Service?
The mobile working world is becoming increasingly complex and constantly presenting companies with new challenges. Nomasis ensures that your mobile ecosystem is operated reliably, securely and efficiently, regardless of whether your solution runs in the cloud or on premises. Thanks to our many years of experience in mobility and security, we take the pressure off your IT department, increase the stability of your environment and ensure that your employees can work productively at all times.
How do we work together?
With our managed services, in addition to support and operation, we take care of the corresponding interfaces and communication channels between the areas involved. Our service management is responsible for ensuring that the service is set up and operated according to your needs. In regular service meetings (monthly or quarterly), we work together to ensure that everyone is on the same page, that the service is working properly and that we can react appropriately to unforeseen events at any time:
Managed IT services from a Swiss professional
Performance and quality are our top priorities. That’s why we constantly train ourselves, keep our expertise up to date and endeavour to continuously improve our skills. This enables us to offer you the best possible managed IT services. Because when it comes to the security and functionality of your mobile devices and systems, only the best performance is good enough. If you would like to find out more, please contact us without obligation. We are there for you online, by phone and in our offices in Zurich and Fribourg.
