Managed Microsoft EM+S Service
As a certified Microsoft partner, we support you with the support, maintenance and management of Microsoft Intune and the associated services such as Conditional Access, Endpoint Analytics, Information Protection, Entra ID, Defender, etc. as part of our Managed Microsoft EM+S Services.
Why Nomasis Managed Microsoft EM+S Service?
Maintaining an overview of the Microsoft cloud infrastructure is a major challenge for many companies and their IT. New resources with the appropriate expertise are required or existing ones need to be trained. If these resources are lost, the expertise is no longer available.
We have noticed with existing customers that there is often a lack of resources with expertise in the area of mobile device platforms such as Apple iOS, macOS or Android and their operation with Microsoft EM+S (Intune) and all associated functions and services (Conditional Access, Endpoint Analytics, Information & App Protection, Entra ID, Defender and many more).
We are a certified Microsoft partner and have many years of experience in the operation and management of mobile device platforms. We support you with the latest expertise and ensure that your infrastructure and device fleet are always operated securely and efficiently in the Microsoft Cloud. Secure access to your company data is therefore guaranteed at all times.
How does the Nomasis Managed Microsoft EM+S Service work?
The individual components and interfaces are defined and documented in the initial project based on the specific customer requirements.
Our service offers the following components and interfaces:
Features
The Nomasis Managed Microsoft EM+S Service aims to ensure the support and operation of your Microsoft EM+S infrastructure (Intune). The service includes the following activities:
Reactive Support
Nomasis Microsoft EM+S Support guarantees the customer telephone and e-mail support with defined response and intervention times by means of an SLA (Service Level Agreement).
Proactive Maintenance
With our maintenance services, we ensure that your Microsoft Intune eco-system can continue to be operated according to your desired requirements and functions after a service release by Microsoft. Upcoming changes are planned and implemented. With our regular health checks, we check your Microsoft EM+S infrastructure to identify any problems at an early stage.
Proactive Tenant Management
Our regular housekeeping and tenant reviews guarantee the smooth operation of your infrastructure, apps and device fleet. We ensure that the devices, apps and configurations used comply with the applicable deployment guidelines and you receive regular reports on device and tenant status.
Proactive Reporting & Monitoring
With our proactive reporting and monitoring of your Microsoft EM+S infrastructure, we continuously check the status of your integration and adjust the corresponding guidelines, settings or configurations as required, based on findings or new updates from Microsoft. Of course, this is done in consultation with you and flows into change management.
Quarterly Service Meetings
Our efficient service meetings provide you with an up-to-date status of your Microsoft EM+S infrastructure, device fleet, support cases and upcoming updates and changes. The rest of the time, you don’t have to worry about anything and we take care of all the agreed tasks for you.
With our Managed Microsoft EM+S Service, we guarantee you smooth operation and ensure the IT security of your infrastructure, apps and device fleet.